TheLoops AI for CX

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Introduction：: TheLoops uses AI to provide insights for CX teams, improving cost savings and customer retention.

Added on：: 2025-01-13

Monthly Visitors：: 1.9K

Social & Email：

URL：: https://theloops.io

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TheLoops AI for CX Product Information

What is TheLoops AI for CX?

TheLoops is an all-in-one Intelligent platform that uses AI to provide actionable insights for CX teams. It helps improve cost savings and customer retention by analyzing support data and delivering real-time predictions, trends, sentiment analysis, and more.

How to use TheLoops AI for CX?

To use TheLoops, simply connect your support data to the platform, which takes just 1 hour. Once connected, you can access various AI-assisted features such as agent quality monitoring, prediction of escalations, intelligent collaboration, and real-time operations visibility. Managers can use the Mission Control feature to stay updated on team performance. The platform is designed to be easy to use and does not require a data engineer.

TheLoops AI for CX's Core Features

Agent Quality Monitoring: Monitor the performance of your support agents and identify areas for improvement.
Prediction of Escalation: Predict at-risk tickets before they escalate and deliver proactive support.
Intelligent Collaboration: Analyze product feedback, sentiment, and bugs across Slack, Jira, Gainsight, and Product Board.
Operations Visibility: Get AI-driven, actionable insights through powerful dashboards, customer scores, and automated workflows.

TheLoops AI for CX's Use Cases

#1 Improve agent productivity and efficiency with AI recommendations and auto-classification.
#2 Identify and prevent escalations to deliver proactive support and protect revenue.
#3 Collaborate effectively across different teams and platforms using AI-powered analysis.
#4 Access real-time operations visibility and improve team performance based on AI-driven insights.

FAQ from TheLoops AI for CX

Can I use TheLoops with my existing support data?: Yes, TheLoops can be connected to your support data within just 1 hour.

Does TheLoops require a data engineer?: No, TheLoops is designed to be user-friendly and does not require a data engineer.

How does TheLoops predict escalations?: TheLoops analyzes support data and identifies at-risk tickets before they escalate, enabling proactive support.

Which platforms does TheLoops integrate with for collaboration?: TheLoops integrates with Slack, Jira, Gainsight, and Product Board for easy collaboration across different teams.

Can TheLoops provide real-time operations visibility?: Yes, TheLoops provides AI-driven, actionable insights in real-time through powerful dashboards, customer scores, and automated workflows.

Is TheLoops secure and compliant with privacy laws?: Yes, TheLoops is SOC 2 Type 2 certified, GDPR compliant, and adheres to HIPAA framework for data security and privacy.

TheLoops AI for CX Support Email & Customer service contact & Refund contact etc.: More Contact, visit the contact us page(https://theloops.io/contact-us/)

TheLoops AI for CX Company: More about TheLoops AI for CX, Please visit the about us page(https://theloops.io/our-story/).

TheLoops AI for CX Pricing: TheLoops AI for CX Pricing Link: https://theloops.io/pricing/

TheLoops AI for CX Youtube: TheLoops AI for CX Youtube Link: https://www.youtube.com/@TheLoops_AI

TheLoops AI for CX Linkedin: TheLoops AI for CX Linkedin Link: https://www.linkedin.com/company/theloops/

TheLoops AI for CX Twitter: TheLoops AI for CX Twitter Link: https://twitter.com/TheLoopsAI

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TheLoops AI for CX Analytic

TheLoops AI for CX Website Traffic Analysis

Visit Over Time

Monthly Visits 1.9K

Avg.Visit Duration 8.92

Page per Visit 1.7

Bounce Rate 45%: Jan 2024-Apr 2025 All Traffic

Geography

Top 5 Regions

India 459

Canada 26

United States 1276

United Kingdom 170: Jan 2024-Apr 2025 Desktop Only

Traffic Sources

Mail 1

Direct 860

Search 768

Social 145

Referrals 139

PaidReferrals 14: Jan 2024-Apr 2025 Desktop Only

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