PolyAI

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Introduction：: PolyAI offers customer-led voice assistants to businesses, enabling consistent brand experience and data-driven opportunities.

Added on：: 2025-01-13

Monthly Visitors：: 481.8K

Social & Email：

URL：: https://poly.ai

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PolyAI Product Information

What is PolyAI?

PolyAI is a platform that offers customer-led voice assistants, allowing businesses to consistently deliver their best brand experience, achieve accurate resolutions, and uncover data-driven business opportunities.

How to use PolyAI?

To use PolyAI, businesses can request a demo on the website. After contacting PolyAI, businesses can collaborate with the platform to co-create custom voice assistants tailored to their brand's specific needs. These voice assistants enable customer-led conversations, accurate resolution of customer inquiries, and provide game-changing insights for operational improvements and discovering opportunities.

PolyAI's Core Features

Customer-led conversations: The voice assistants empower customers to speak naturally, interrupt, ask questions, and dive in and out of different topics, simulating a real person interaction.
Accurate resolution: PolyAI voice assistants can fully resolve over 50% of all customer calls, rapidly improving resolution rates, accurately mapping to business rules, eliminating wait times with 24x7 availability, and freeing up human resources for higher-value tasks.
Drive insights & opportunities: By utilizing relevant data throughout the conversation flow, PolyAI voice assistants provide valuable insights that can inform operational improvements and uncover business opportunities.
Collaborative innovation: PolyAI collaborates with businesses to deliver innovative and customized voice assistant solutions typically within 6 weeks or less.

PolyAI's Use Cases

#1 Bookings & Reservations
#2 Call Routing
#3 Authentication
#4 Troubleshooting
#5 Automated FAQs
#6 Multilingual Account Management
#7 Order Management
#8 Billing & Payment
#9 Personalized Service
#10 Conversational Data & Insights
#11 Zero Touch Resolution

FAQ from PolyAI

How can I start using PolyAI?: To start using PolyAI, you can request a demo on the website and collaborate with their team to create a custom voice assistant solution for your business needs.

What is the benefit of a customer-led voice assistant?: A customer-led voice assistant enables natural conversations, allowing customers to speak naturally, ask questions, and navigate through different topics. This helps in creating a more personalized and engaging customer experience.

How accurate is the resolution provided by PolyAI voice assistants?: PolyAI voice assistants can fully resolve over 50% of customer calls, providing accurate resolutions that map to business rules and eliminating wait times. This significantly improves resolution rates and customer satisfaction.

What kind of insights can be obtained from PolyAI voice assistants?: PolyAI voice assistants utilize relevant data throughout the conversation flow, providing insights that can inform operational improvements and uncover business opportunities. These insights are data-driven and can help optimize processes.

How long does it take to create a customized voice assistant with PolyAI?: PolyAI aims to deliver innovative and customized voice assistant solutions in 6 weeks or less, offering businesses a quick turnaround time to implement voice assistant capabilities.

PolyAI Support Email & Customer service contact & Refund contact etc.: More Contact, visit the contact us page(https://poly.ai/company/contact/)

PolyAI Company: PolyAI Company name: PolyAI Ltd. .; More about PolyAI, Please visit the about us page(https://poly.ai/company/about/).

PolyAI Pricing: PolyAI Pricing Link: https://poly.ai/product/pricing/

PolyAI Facebook: PolyAI Facebook Link: https://www.facebook.com/PolyAIVoice

PolyAI Youtube: PolyAI Youtube Link: https://www.youtube.com/@polyaivoice

PolyAI Linkedin: PolyAI Linkedin Link: https://www.linkedin.com/company/polyai/

PolyAI Twitter: PolyAI Twitter Link: https://twitter.com/polyaivoice

PolyAI Reviews (0)

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PolyAI Analytic

PolyAI Website Traffic Analysis

Visit Over Time

Monthly Visits 481.8K

Avg.Visit Duration 21.26

Page per Visit 1.32

Bounce Rate 70%: Jan 2024-Apr 2025 All Traffic

Geography

Top 5 Regions

Brazil 19800

Canada 24714

Australia 14500

United States 221848

United Kingdom 33963: Jan 2024-Apr 2025 Desktop Only

Traffic Sources

Mail 498

Direct 213.6K

Search 222.3K

Social 10.9K

Referrals 28.8K

PaidReferrals 5.6K: Jan 2024-Apr 2025 Desktop Only

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