Siena AI

FAQ from Siena AI

Do you have vegan alternatives? Also how can I prepare it?

Yes, Siena offers vegan alternatives. To prepare it, simply scoop the powder into a cup or dose mug, add water to cover the powder and mix, then add your preferred milk and stir.

How can I track my order and make shipping address changes?

You can track your order and make shipping address changes by contacting our customer support team.

Can I pause my subscription if I will be traveling?

Yes, you can pause your subscription by contacting our customer support team.

Can I change the products in my subscription?

Yes, you can change the products in your subscription by contacting our customer support team.

Do you offer different flavors of coffee?

Yes, we offer different flavors of coffee. Please check our product catalog for more information.

How do I return my order?

To return your order, please contact our customer support team for assistance.

Can I return a product?

Yes, you can return a product. Please contact our customer support team for the return process.

How do I modify or cancel my subscription?

You can modify or cancel your subscription by contacting our customer support team.

Is Siena available in multiple languages?

Yes, Siena is available in over 100 languages.

How does Siena handle complex issues?

Siena uses cognitive reasoning-based engine to handle complex issues by evaluating a large number of data points and making real-time decisions.

How fast can Siena respond to customer inquiries?

Siena provides faster response times compared to average automation tools, allowing for efficient customer support.

Does Siena provide data privacy?

Yes, at Siena, data privacy is paramount and customer data is not used to train our models.