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Pivony Voice of Customer Analytics Platform

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Introduction：
Pivony improves customer experience through Voice of Customer Analytics.
Added on：
2025-01-13
Monthly Visitors：
webTraffic 3.2K
Social & Email：
facebook linkedin instagram
URL：
https://pivony.com
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Pivony Voice of Customer Analytics Platform Product Information

What is Pivony Voice of Customer Analytics Platform?

Pivony is an Omni-channel Voice of Customer Analytics Platform that utilizes Neural Language Understanding to provide continuous insights from consumer reviews across multiple channels. It helps businesses understand their customers better and improve customer experience.

How to use Pivony Voice of Customer Analytics Platform?

To use Pivony, start by booking a demo to explore its features and benefits. Once onboard, create a dashboard to capture customer retention areas and opportunities. Use the platform's AI-generated topics to detect trends and observe anomalies related to your industry. Turn insights into key performance indicators (KPIs) and track them over time. Collaborate with your team by creating teams and sharing insights, dashboards, and KPIs. Store and present insights through customized reports. Analyze specific keywords, products, or brands to gain deeper understanding. Access support and resources when needed.

Pivony Voice of Customer Analytics Platform's Core Features

  • Omni-channel Voice of Customer Analytics
  • Neural Language Understanding
  • Dashboard creation for capturing customer retention areas and opportunities
  • AI-generated topics for trend analysis
  • Custom topics creation
  • Tracking custom topics as KPIs
  • Team collaboration and sharing of insights
  • Generation of customized reports
  • Analyzing specific keywords, products, or brands
  • Access to support and resources

Pivony Voice of Customer Analytics Platform's Use Cases

  • #1 Customer Experience analysis
  • #2 Brand Reputation analysis
  • #3 Competitor analysis
  • #4 Market research
  • #5 Campaign strategy

FAQ from Pivony Voice of Customer Analytics Platform

How can Pivony help businesses?
Pivony helps businesses by providing continuous insights from consumer reviews across multiple channels. It enables businesses to understand customer experience, analyze brand reputation, conduct competitor analysis, perform market research, and optimize campaign strategies.
How long does it take to set up Pivony?
With Pivony's adaptive learning feature and tailor-made dashboards, you can start capturing social insights in less than 30 minutes.
What integration options are available with Pivony?
Pivony offers integrations with various third-party applications to drive value. You can explore the different integration options available to enhance your analytics capabilities.
How can I access support?
Pivony provides a Knowledge Center, videos, tutorials, and the assistance of Pivony Insight Managers to help you make the most out of the platform.
Pivony Voice of Customer Analytics Platform Company
Pivony Voice of Customer Analytics Platform Company name: Pivony .
Pivony Voice of Customer Analytics Platform Company address: 2093 Philadelphia Pike #4590 Claymont, DE 19703, United States,Trakya Teknopark Edirne, Türkiye,International Incubation Center, Yesilkoy, Istanbul,Turkiye.
More about Pivony Voice of Customer Analytics Platform, Please visit the about us page(https://www.pivony.com/about-us).
Pivony Voice of Customer Analytics Platform Login
Pivony Voice of Customer Analytics Platform Login Link: https://app.pivony.com/login
Pivony Voice of Customer Analytics Platform Facebook
Pivony Voice of Customer Analytics Platform Facebook Link: https://www.pivony.com/facebook
Pivony Voice of Customer Analytics Platform Linkedin
Pivony Voice of Customer Analytics Platform Linkedin Link: https://www.pivony.com/linkedin
Pivony Voice of Customer Analytics Platform Instagram
Pivony Voice of Customer Analytics Platform Instagram Link: https://www.pivony.com/instagram

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Pivony Voice of Customer Analytics Platform Analytic

Pivony Voice of Customer Analytics Platform Website Traffic Analysis

Visit Over Time

  • Monthly Visits 3.2K
  • Avg.Visit Duration 51.71
  • Page per Visit 1.73
  • Bounce Rate 53%

Jan 2024-Jul 2025 All Traffic

Geography

Top 5 Regions
  • flag India 834
  • flag Turkey 718
  • flag United States 1660

Jan 2024-Jul 2025 Desktop Only

Traffic Sources

  • Mail 1
  • Direct 616
  • Search 2.2K
  • Social 177
  • Referrals 199
  • PaidReferrals 26

Jan 2024-Jul 2025 Desktop Only

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Pivony Voice of Customer Analytics Platform Tags

campaign strategy Competitor Analysis Customer analytics Customized reports dashboard creation Data Analysis KPI tracking Market Research team collaboration Trend analysis voice of customer consumer intelligence neural language understanding brand reputation analysis support and resources