SensiBot

FAQ from SensiBot

What is an AI-Powered WhatsApp Chatbot?

Our AI-Powered WhatsApp Chatbot is an automated messaging system that uses artificial intelligence, specifically ChatGPT by OpenAI, to respond to customer inquiries via WhatsApp.

How long does it take to set up the chatbot?

Setting up the chatbot is a breeze! You can have it up and running in less than 5 minutes. All you need to do is scan a QR code, provide some information about your business, and set your desired automated responses.

Do I need any coding skills to set up the chatbot?

Not at all! Our platform is designed to be user-friendly, and you don't need any coding or technical skills to set up or manage your chatbot.

How does the chatbot know what to say?

The chatbot is powered by ChatGPT, a state-of-the-art language model developed by OpenAI. It uses the information you provide and its AI programming to understand and respond intelligently to customer inquiries.

Can I customize the chatbot's responses?

Yes, absolutely! You can define keywords and set custom responses that match your brand's tone and style, ensuring a consistent customer experience.

How secure is the chatbot?

Our chatbot uses end-to-end encryption and follows strict data privacy protocols to ensure all your customer interactions are secure.

Can the chatbot handle customer queries round the clock?

Yes, indeed! One of the major benefits of our chatbot is its ability to provide instant responses 24/7, ensuring your customers are never left waiting.

How can I track the performance of the chatbot?

Our platform provides detailed analytics and reports. You can track the chatbot's performance, customer engagement, response times, and more, helping you fine-tune its use.