Yuma Ticket Assistant

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Introduction：: Automate response drafting, improve support efficiency, boost revenue.

Added on：: 2025-01-13

Monthly Visitors：: 15K

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URL：: https://yuma.ai

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Yuma Ticket Assistant Product Information

What is Yuma Ticket Assistant?

Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets. Improve efficiency and support quality, increase customer satisfaction, and boost revenue.

How to use Yuma Ticket Assistant?

Yuma Ticket Assistant can be easily integrated with your Help Desk software, such as Zendesk or Gorgias. Once integrated, it analyzes incoming support tickets and drafts appropriate responses for your agents to review and send. It also offers features like conversation thread summarization, writing style customization, and multilingual support to enhance customer service.

Yuma Ticket Assistant's Core Features

AI Automated Response Drafting
Instruct Yuma
Custom Knowledge Base
Writing Style Customization
Conversation Thread Summarization
Multilingual and Auto-Translation
One-Click 'Reply & Close Ticket'
Help Desk Native Integrations
Shopify Integration

Yuma Ticket Assistant's Use Cases

#1 Automate response drafting for customer support tickets
#2 Improve support efficiency and quality
#3 Increase customer satisfaction
#4 Boost revenue

FAQ from Yuma Ticket Assistant

What is Yuma Ticket Assistant?: Yuma Ticket Assistant is an AI that automates the drafting of responses for customer support tickets. It integrates with Help Desk software to improve support efficiency and quality, increase customer satisfaction, and boost revenue.

How does Yuma Ticket Assistant work?: Yuma Ticket Assistant analyzes incoming support tickets and drafts appropriate responses for agents to review and send. It also offers features like conversation thread summarization, writing style customization, and multilingual support.

Which Help Desk software does Yuma Ticket Assistant integrate with?: Yuma Ticket Assistant natively integrates with Zendesk, Gorgias, and Shopify. Support for more platforms is coming soon. If you need support for a specific platform, you can contact the Yuma team.

Can Yuma Ticket Assistant handle multiple stores or brands?: Yes, Yuma Ticket Assistant can handle multiple stores or brands on the same helpdesk instance natively.

Does Yuma Ticket Assistant support multilingual responses?: Yes, Yuma Ticket Assistant speaks the 15 most common languages and can draft responses in the appropriate language based on the language of the incoming ticket.

Can Yuma Ticket Assistant retrieve information from Shopify?: Yes, Yuma Ticket Assistant can automatically retrieve information from your Shopify products and pages, including live prices and availability of product variants.

Yuma Ticket Assistant Company: Yuma Ticket Assistant Company name: Yuma AI Inc. & Yuma AI PTE. LTD. .; Yuma Ticket Assistant Company address: 155 Water St, unit P3/19 Brooklyn, NY 11201, 68 Circular Road #02-10, Singapore, 049422.; More about Yuma Ticket Assistant, Please visit the about us page(https://yuma.ai/about-us).

Yuma Ticket Assistant Login: Yuma Ticket Assistant Login Link: https://app.yuma.ai/

Yuma Ticket Assistant Pricing: Yuma Ticket Assistant Pricing Link: https://yuma.ai/ai-ticket-assistant-pricing

Yuma Ticket Assistant Linkedin: Yuma Ticket Assistant Linkedin Link: https://www.linkedin.com/company/yuma-ai/

Yuma Ticket Assistant Twitter: Yuma Ticket Assistant Twitter Link: https://twitter.com/yuma_dot_ai

Yuma Ticket Assistant Reviews (0)

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Yuma Ticket Assistant Analytic

Yuma Ticket Assistant Website Traffic Analysis

Visit Over Time

Monthly Visits 15K

Avg.Visit Duration 113.79

Page per Visit 3.4

Bounce Rate 39%: Jan 2024-Apr 2025 All Traffic

Geography

Top 5 Regions

India 1314

Spain 2611

France 1625

Poland 1090

United States 3666: Jan 2024-Apr 2025 Desktop Only

Traffic Sources

Mail 13

Direct 7.5K

Search 5K

Social 805

Referrals 1.5K

PaidReferrals 82: Jan 2024-Apr 2025 Desktop Only

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