Wavechat

FAQ from Wavechat

How do I train the chatbot?

Wavechat automatically crawls your website and collects all the content. It then uses this content to train the chatbot.

Can I customize the chatbot?

Yes, you can customize the design and behavior of the chatbot to align with your brand. You can change colors and default responses as needed.

Does it work on websites that aren't in English?

Yes, Wavechat works in 100+ languages including English, Chinese, Japanese, German, Spanish, French, and many more.

How long does the training take?

The training process is quick and automated. It typically takes just a few seconds to train the chatbot on your website's content.

Can I allow my visitors to contact me via email as well?

Yes, Wavechat provides an optional feature that allows visitors to contact you via email if the chatbot is unable to answer their question.

How do I add the chatbot to my website?

After training the chatbot, you can easily add it as a chat widget to your website. The process is simple and doesn't require coding.

What happens when I reach my plan's limit?

If you reach your plan's message or web page limit, you can contact Wavechat to discuss upgrading your plan or adding more resources.

I need more than the available web pages or messages per month

If you require more web pages or messages per month than the available plans offer, you can contact Wavechat to discuss a custom solution tailored to your needs.