VecToKnow

FAQ from VecToKnow

What is VecToKnow and how does it improve customer interaction?

VecToKnow is an AI platform that allows businesses to automate customer interactions. By creating a knowledge base, VecToKnow provides instant answers to customer questions, reducing customer service costs and increasing user satisfaction.

How does VecToKnow count the number of questions and what does it mean?

Every time a customer sends a message to one of your integrations and VecToKnow provides a response, it is counted as a answered question. This metric determines the usage of your account, and different pricing plans are based on the number of questions answered per month.

Can I customize VecToKnow to meet my specific usage requirements?

Yes, the VecToKnow administration panel allows you to customize the knowledge base, adapting the system to your requirements. You can add entries to your knowledge base, give it a name, and configure the task description, which influences its personality and how it responds to customer questions.

How quickly can I connect VecToKnow to my platforms?

VecToKnow is designed to be user-friendly and quick to implement. Create your knowledge base, upload your entries, and deploy to your favorite platforms in minutes. VecToKnow provides integrations with popular platforms.

Can I get a personalized demo?

Yes, contact us at [email protected] and we will provide you with a personalized demo for your business, free of charge.