DigitalGenius Product Information
What is DigitalGenius?
DigitalGenius is a code-free customer experience platform for ecommerce and retail powered by artificial intelligence (AI). It automates customer service for leading ecommerce brands using conversational and generative AI. DigitalGenius offers a range of AI-powered features to enhance customer experiences and optimize customer service processes.
How to use DigitalGenius?
1. Book a demo to see how DigitalGenius can transform your ecommerce customer experiences.
2. Implement DigitalGenius's AI solution into your customer service platform.
3. Utilize the conversational AI feature to automate responses to common customer queries and improve customer satisfaction.
4. Take advantage of generative AI to act as your best salesperson and customer service agent combined.
5. Use DigitalGenius's analytics and reporting capabilities to gain insights into customer interactions and optimize your customer service operations.
DigitalGenius's Core Features
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Conversational AI
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Generative AI
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Flow Builder
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Integrations
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Analytics
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Channels
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Proactive automation
DigitalGenius's Use Cases
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#1
Automate repetitive tickets
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#2
Cut customer service costs
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#3
Drive online conversions
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#4
Improve customer experience
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#5
Scale customer service
FAQ from DigitalGenius
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What is DigitalGenius?
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DigitalGenius is a code-free customer experience platform for ecommerce and retail powered by AI. It automates customer service using conversational and generative AI.
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How can I use DigitalGenius?
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You can use DigitalGenius by booking a demo to see its capabilities, implementing it into your customer service platform, and leveraging its features such as conversational AI and generative AI to improve customer experiences.
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What are the core features of DigitalGenius?
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The core features of DigitalGenius include conversational AI, generative AI, flow builder, integrations, analytics, channels, and proactive automation.
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What are the main use cases for DigitalGenius?
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DigitalGenius can be used to automate repetitive tickets, cut customer service costs, drive online conversions, improve customer experience, and scale customer service.
DigitalGenius Analytic
DigitalGenius Website Traffic Analysis
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Visit Over Time
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Monthly Visits
34.6K
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Avg.Visit Duration
39.78
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Page per Visit
1.7
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Bounce Rate
49%
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Jan 2024-Apr 2025 All Traffic
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Geography
Top 5 Regions
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India
896
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Russia
855
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Germany
1993
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United States
9028
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United Kingdom
12666
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Jan 2024-Apr 2025 Desktop Only
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Traffic Sources
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Mail
40
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Direct
17.8K
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Search
12.7K
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Social
1.4K
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Referrals
2.5K
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PaidReferrals
191
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Jan 2024-Apr 2025 Desktop Only
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DigitalGenius Launch embeds
Use website badges to drive support from your community for your Toolify Launch. They're easy to embed on your homepage or footer.
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