Craftman

FAQ from Craftman

What is Craftman?

Craftman is an AI chatbot builder that trains ChatGPT using your data and allows you to embed a chat widget on your website.

Is it easy to set up the chatbot on my website?

Absolutely! Craftman provides an intuitive interface for customizing and embedding your chatbot.

What are the key advantages of using AI chatbots in customer support?

AI chatbots offer 24/7 availability, instant responses, consistency, cost-efficiency, and personalization in customer support.

Can I customize the chatbot's appearance and behavior?

Yes, you have full control over how your chatbot looks and behaves to align with your brand.

How does integrating ChatGPT on a website enhance user engagement?

Integrating ChatGPT provides instant assistance, enhanced support, personalized responses, and 24/7 availability, resulting in improved user engagement.

What does my data have to look like?

You can use different types of files like PDFs, text files, or documents. Alternatively, you can provide a link to your website for Craftman to learn from.

Do you use GPT 3 chatbots?

Craftman offers both GPT-3 and GPT-4 chatbot options to cater to different preferences and requirements.

What kind of support do you offer?

Craftman provides comprehensive support to ensure your success with building and using AI chatbots.

Can I tell my chatbot what to do?

Yes, you can customize your chatbot's language, starting message, personality traits, and more to align with your specific requirements.

How do I put my chatbot on my website?

You can either embed an iframe or add a chat bubble to your website by following the instructions provided by Craftman.

Can I get a refund?

Yes, Craftman offers a 30-day refund policy if you find that it doesn't meet your expectations.

Is it GPT-3.5 or GPT-4?

By default, Craftman uses GPT-3.5, but you can choose to use GPT-4 if you are on one of the Pro or Unlimited plans.

How to change the chat appearance?

You can change the chatbot's appearance by accessing the Settings menu on the Craftman platform.

How to upload a PDF document?

To upload a PDF document, navigate to the data sources section in the bot settings and select the PDF option to upload your file.

How to choose specific pages from my website to train my bot?

Simply provide your website URL in the chatbot settings, and Craftman will gather the links from your site for training purposes.

Does it understand other languages?

Yes, Craftman supports 95 different languages and can understand and respond to questions in any of those languages.

In what ways can AI chatbots contribute to creating a 'guest obsessed' marketing strategy?

AI chatbots can contribute to a 'guest obsessed' marketing strategy by providing personalized interactions, real-time engagement, 24/7 availability, and exceptional customer experiences.

Where do you keep my data?

Craftman keeps your data secure on AWS servers located in the east of the US.

Can I show off my chatbot to others?

Yes, you can make your chatbot public and share it with others by adjusting the settings on the Craftman platform.