NovaTalks.AI is an omnichannel platform for customer care and sales. It is an all-in-one solution that merges social channels into one innovative solution, allowing businesses to be in touch with their customers the way they prefer.
To use NovaTalks.AI, businesses can register for a free 7-day trial and then select their desired channels, such as Viber, Instagram, WhatsApp, Facebook Messenger, and more. The platform provides a messenger and online chat widget for the website, offers the opportunity to create personalized chat-bots, and incorporates features like quality reviews, big data text analytics, and data reporting. Users can automate the processing of customer messages, communicate with clients 24/7, and provide personalized support and care.
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