MyMarketing AI

FAQ from MyMarketing AI

Are the features immediately accessible when subscribing to a plan?

Yes, all features are immediately accessible upon subscription.

How does the renewal of the number of generated products work?

The number of generated products renews according to the plan's terms.

What happens if we reach the maximum limit of generated products for our plan?

If you reach the maximum limit, you can upgrade your plan or wait until the next renewal period.

How does changing plans work?

You can easily change your plan within your account settings.

Will I be charged the full price of the subscription if I already have one?

No, you will only be charged the difference between your current plan and the new plan.

What is the impact of downgrading to a lower plan on previously generated products?

Downgrading to a lower plan does not affect previously generated products.

Will I be able to access my old products if I reactivate an inactive account?

Yes, you will be able to access your old products upon reactivation.

Are my data saved?

Yes, your data is securely saved and protected.

Are the plan features retroactive on products generated with previous plans?

No, the plan features are not retroactive on previously generated products.

What is the billing interval for monthly and annual subscriptions?

Monthly subscriptions are billed monthly, while annual subscriptions are billed annually.

Do you offer refunds for subscriptions?

Refunds are offered according to our refund policy.

How does the cancellation process work?

You can cancel your subscription at any time within your account settings.

What happens to the generated products if I cancel my subscription?

You will still have access to your generated products, but you will no longer be able to generate new ones.

What happens if I have remaining unused products at the end of the month?

Unused products do not carry over to the next month.