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Kili

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Introduction：
Kili is an AI assistant that supports customer service teams with personalized and accurate support.
Added on：
2025-01-13
Monthly Visitors：
webTraffic 1.2K
Social & Email：
linkedin twitter
URL：
https://www.kili.so
Website AI Chatbot AI Customer Service Assistant AI Chatbot AI Knowledge Base
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Kili Product Information

What is Kili?

Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company's knowledge to provide personalized and accurate responses.

How to use Kili?

To use Kili, you can sign up and create an account. Once signed in, you can import your existing knowledge base and documents to enable Kili's AI assistant. You can use Kili internally or externally by drafting help articles, customer-facing communication, or deploying a chatbot via API. Kili also learns from your feedback to improve over time.

Kili's Core Features

  • Reliable and on-demand assistant for customer-facing teams
  • Leverages company knowledge for personalized and accurate responses
  • Draft help articles and customer communication via app
  • Instantly respond to customer service tickets using Chrome Extension
  • Deploy chatbot to deflect customer service queries
  • Learn from feedback and recommend actions automatically

Kili's Use Cases

  • #1 Generate customer facing content using existing knowledge base
  • #2 Reduce handle time by instantly resolving tickets using knowledge base
  • #3 Help customers get instant answers through embedded chatbot
  • #4 Increase productivity of commercial teams by providing instant answers via Slack
  • #5 Reduce burden on technical teams by automating repetitive questions

FAQ from Kili

Do you provide access to GPT4?
Yes, Kili provides access to GPT4 for answering questions.
What data can I use for my Assistant?
You can use your existing knowledge base, documents, CSVs, webpages, databases, and APIs to train and enable your Assistant.
What is included in the Free Plan?
The Free Plan includes 100,000 tokens, 50 credits/month, 1 user, and 1 assistant.
Is there a word limit for each source?
There is no mention of a word limit for each source.
What counts as a credit?
A credit is a measure of the cost for answering a question using a specific model, such as GPT4 or GPT3.5. For example, answering a question using GPT4 costs 10 credits.
Can I embed Kili within my product?
Yes, you can embed Kili within your product using the provided API.
Can I use Kili within my organisation?
Yes, you can use Kili within your organisation to provide customer support and improve productivity.
Do you provide API access?
Yes, Kili provides API access for integrating with other systems and applications.
Kili Company
Kili Company name: Kili, Inc. .
Kili Linkedin
Kili Linkedin Link: https://www.linkedin.com/company/94291555
Kili Twitter
Kili Twitter Link: https://twitter.com/withkili

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Kili Analytic

Kili Website Traffic Analysis

Visit Over Time

  • Monthly Visits 1.2K
  • Avg.Visit Duration 96.97
  • Page per Visit 2.73
  • Bounce Rate 36%

Jan 2024-Apr 2025 All Traffic

Geography

Top 5 Regions
  • flag India 507
  • flag United States 713

Jan 2024-Apr 2025 Desktop Only

Traffic Sources

  • Mail 1
  • Direct 496
  • Search 520
  • Social 65
  • Referrals 122
  • PaidReferrals 9

Jan 2024-Apr 2025 Desktop Only

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Alternative of Kili

Kili Special

ai assistant ui ai chatbot writing assistant ai customer service assistant ai customer support tools ai productivity tools customer service duet ai assistant knowledge base knowledge management

Kili Tags

AI customer service assistant chatbot customer support knowledge base Productivity customer-facing teams