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FAQ from Kaoffee Home

What is the personalized GPT module like?

The personalized GPT module is an AI chat agent that can be embedded on your website. It is trained on your own data and can provide responses to customer queries, collect data, and provide personalized support.

Who should consider using Kaoffee GPT module?

Kaoffee GPT module is suitable for businesses and organizations that want to enhance their websites with AI-powered chat capabilities. It is particularly useful for customer support, data collection, and automating repetitive tasks.

What does Kaoffee offer?

Kaoffee offers a platform to train ChatGPT on your own data and embed it as a personalized chat module on your website. It provides customization options for UI and behavior, making it easy to create an AI chat agent that aligns with your business needs.

Is there a free trial?

Yes, Kaoffee offers a 7-day free trial for you to try out their personalized ChatGPT module and experience its capabilities on your website.

Will there be any new features added?

Kaoffee is constantly evolving and might introduce new features and improvements to enhance the AI chat agent experience. Stay updated with their platform to discover the latest additions.

Is it easy to use Kaoffee?

Yes, Kaoffee is designed to be user-friendly. With just a few steps and button clicks, you can train the AI model, customize the chat module UI, and embed it on your website. No extensive technical knowledge is required.

Why .txt files?

.txt files are preferred for data training as they are easy to process for language models like ChatGPT. While other formats like PDF may work, they may require additional data cleaning for optimal performance.

How many languages can be used?

Kaoffee supports multiple languages for training the AI model. You can provide text data in various languages based on your requirements.

Why is my chat module answering incorrectly?

The accuracy of the chat module's responses depends on the training data provided. Ensure that your text file includes relevant and comprehensive information to improve the model's understanding of your business and its context.

Where is my data stored and which chat GPT model is used?

All data is securely stored on AWS (Amazon Web Services). Kaoffee utilizes the latest GPT models, such as ChatGPT, to power the chat agent's capabilities.

What are GPT tokens and how to measure them?

GPT tokens are units used to measure the input size for the AI model. Each token represents a discrete unit, such as a word or character. The token count affects the time and cost of training the model, so it's important to optimize the token count based on available resources.