Gupshup Product Information
What is Gupshup?
Gupshup is a chatbot building & channel-based messaging platform enabling better customer engagement with conversational messaging across marketing, commerce & support.
How to use Gupshup?
Gupshup offers a platform for businesses to build chatbots and engage with customers through conversational messaging on multiple channels. Users can create custom conversational journeys with zero code using the Bot Studio, leverage 30+ messaging channels through Integrations, and utilize the Conversational AI capabilities for automated query responses and personalized interactions.
Gupshup's Core Features
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Bot Studio
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Agent Assist
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Integrations
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Conversational AI
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Campaign Manager
Gupshup's Use Cases
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#1
Conversational Marketing
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#2
Conversational Commerce
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#3
Conversational Support
FAQ from Gupshup
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What is Gupshup?
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Gupshup is a chatbot building & channel-based messaging platform enabling better customer engagement with conversational messaging across marketing, commerce & support.
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What are the core features of Gupshup?
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The core features of Gupshup include Bot Studio, Agent Assist, Integrations, Conversational AI, and Campaign Manager.
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What are the use cases of Gupshup?
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The use cases of Gupshup are Conversational Marketing, Conversational Commerce, and Conversational Support.
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What messaging channels does Gupshup support?
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Gupshup supports 30+ messaging channels including WhatsApp, SMS, Instagram, RCS, Google's Business Messaging, Viber, Voice, Telegram, Web & App.
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What industries does Gupshup serve?
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Gupshup serves industries such as BFSI, Food & Beverage, Retail, Healthcare, Gaming, Advertising, Real Estate, Travel & Hospitality, Education, and Media.
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Can Gupshup help with automating customer support?
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Yes, Gupshup's Conversational AI and self-service customer support capabilities can automate customer support and resolve queries 24/7.
Gupshup Analytic
Gupshup Website Traffic Analysis
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Visit Over Time
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Monthly Visits
532.5K
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Avg.Visit Duration
281.36
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Page per Visit
4.66
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Bounce Rate
37%
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Jan 2024-Jun 2025 All Traffic
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Geography
Top 5 Regions
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India
201821
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Spain
24868
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Brazil
87331
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Argentina
70664
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United Arab Emirates
16135
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Jan 2024-Jun 2025 Desktop Only
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Traffic Sources
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Mail
430
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Direct
267.2K
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Search
225.3K
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Social
6.5K
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Referrals
31K
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PaidReferrals
2K
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Jan 2024-Jun 2025 Desktop Only
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Gupshup Launch embeds
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Gupshup Reviews (0)
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