Avaamo Agent Assist Product Information
What is Avaamo Agent Assist?
Avaamo Agent Assist is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly integrates with CRMs and knowledge bases. Real-time analysis ensures contextually relevant information, saving time for agents and customers.
How to use Avaamo Agent Assist?
To use Avaamo Agent Assist, agents simply need to accept calls and engage with the AI-powered assistant for real-time recommendations and knowledge base integration.
Avaamo Agent Assist's Core Features
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Live Call Transcription
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Automatic Recommendations
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AI Knowledge Assist
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Automation & RPA
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Summarization
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Call Tagging
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Translation
Avaamo Agent Assist's Use Cases
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#1
Enhancing real-time interactions with customers
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#2
Improving agent efficiency and accuracy in call handling
FAQ from Avaamo Agent Assist
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Can Avaamo Agent Assist integrate with multiple CRMs?
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Yes, Avaamo Agent Assist seamlessly integrates with various CRMs to provide a unified platform for agent assistance and customer interactions.
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How accurate is the live call transcription feature?
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The live call transcription feature of Avaamo Agent Assist offers high accuracy, ensuring agents have access to real-time information for improved customer interactions.
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Avaamo Agent Assist Launch embeds
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