ActiveCampaign AI

FAQ from ActiveCampaign AI

What is ActiveCampaign?

ActiveCampaign is the must-have intelligent marketing automation platform. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

Can you help me migrate from another service?

Yes, we offer migration services! Based on the plan you choose, we will: Import your lists, contacts, custom fields, and tags Recreate opt-in forms Recreate your automation workflows Recreate email templates For additional information, please visit our Migration page.

Where can I find reviews and testimonials about ActiveCampaing?

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. G2 link: https://www.g2.com/products/activecampaign/reviews

Do I need a lot of technical experience to use ActiveCampaign?

You don’t need to be a developer or a designer to use ActiveCampaign. Anyone can create email marketing campaigns and marketing automations on our platform. Our Automation Recipe Library contains hundreds of pre-built automations — no coding skills are required. If you do find yourself needing some help, feel free to reach out to our support team through our Contact page, or visit our Support Center.

Can I use ActiveCampaign in a language other than English?

Our platform provides full support for the following languages: Czech; Dutch; English; French; German; Hungarian; Indonesian; Italian; Polish; Portuguese; Brazilian; Portuguese; Russian; Slovenian; Spanish. Our platform also provides partial support for the following languages: Danish; Finnish; Simplified Chinese; Turkish; Vietnamese

How effective is ActiveCampaign?

ActiveCampaign's machine learning features make over 2 million predictions per day. ActiveCampaign's customers save an average of 20 hours per month using automation, with 4B weekly automated experiences powered by the platform and 1B weekly emails delivered through the ActiveCampaign. ActiveCampaign’s CRM allows sales reps to save one day per week on admin work so they can focus on getting back to leads and closing more deals; saving companies an average of $11,000 per sales rep per year.

What features in ActiveCampaign AI help with targeting and segmentation?

AI-powered segments and automations continuously learn to help you identify the right targets and actions based on what your customers want. Our predictive sending feature uses AI to find the best time to send your campaigns based on your contacts’ preferences and behaviors. Focus on the right audience with AI-driven insights to create unique messaging and campaigns that resonate while optimizing engagement strategies for maximum impact. Our sentiment analysis is powered by thousands of data points and real-time customer data, so you can stay up to date and plan your campaigns accordingly.

Doest ActiveCampaign AI generates content?

Generate on-brand email templates, content, and images for hassle-free design and effortless on-brand content creation. We handle routine tasks like scheduling, content creation, and performance analysis, so you can prioritize strategy and growth.