Portals.co

FAQ from Portals.co

What is Portals.co?

Portals.co is an AI-powered customer feedback platform that helps businesses collect and analyze deeper levels of customer feedback using AI-generated follow-up questions.

How do I use Portals.co?

To use Portals.co, simply integrate their widget into your website by adding the provided code. The AI-powered feedback pathways will automatically engage with customers, asking follow-up questions and extracting valuable feedback.

What are the core features of Portals.co?

Portals.co offers AI-powered feedback pathways, AI-generated follow-up questions, feedback analysis, customer feedback widgets, an interactive demo, comprehensive documentation, and video guides.

What can I use Portals.co for?

Portals.co can be used to gather detailed customer feedback, identify and address customer issues, improve customer satisfaction and retention, and enhance product and service offerings based on customer insights.

Is there a free trial available?

Yes, Portals.co offers a 30-day free trial with no payment method required. After the trial period, there is a monthly pricing plan available at $30 per month.

Can I use Portals.co for free?

Yes, Portals.co has a free use option after the 30-day trial period. No payment method is required for the free use.

Where can I find documentation and video guides for using Portals.co?

Comprehensive documentation and video guides for using Portals.co can be found on their website. They provide detailed resources to help users learn to use the platform effectively.