Gantz Design

FAQ from Gantz Design

Are there any refunds if I don't like the design?

Due to the high quality nature of the work, there will be no refunds issued.

What if I only have a single request?

That's fine. You can pause your subscription when finished and return when you have additional design needs. There's no need to let the remainder of your subscription go to waste.

What if I don't like the design?

No worries! We'll continue to revise the design until you're 100% satisfied.

How do I request designs?

Gantz offers a ton of flexibility in how you request designs using Trello. You can directly request designs via Trello, share Google docs or wireframes, or even record a brief Loom video.

Why wouldn't I just hire a full-time designer?

Hiring a full-time designer can be expensive and may not always have enough work to keep them busy. With Gantz Design, you can pause and resume your subscription as needed, ensuring you only pay when you have work available.

Is there a limit to how many requests I can have?

Once subscribed, you can add as many design requests to your queue as you'd like, and they will be delivered one by one.

How fast will I receive my designs?

On average, most requests are completed in two to three days. However, more complex requests may take longer.

Who are the designers?

Gantz Design is an agency operated by Jens Gantz, the founder. Power-ups requests such as animations or custom illustrations may be provided by partner designers.

What programs do you design in?

Most requests are designed using Figma and tools from the Adobe Creative Suite, like Photoshop, Illustrator, or InDesign.