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Introduction:
AI assistant for IT Technicians using ConnectWise
Added on:
2025-01-13
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Alga Product Information

What is Alga?

Alga is a FREE chrome extension that provides AI assistance to IT Technicians and Managed Service Providers using ConnectWise.

How to use Alga?

Download the Alga chrome extension and integrate it with your ConnectWise account. Alga will start providing assistance for ticket management in real time.

Alga's Core Features

  • Ticket Title generation based on ticket content
  • Ticket summary generation
  • Ticket categorization
  • Real-time advice for ticket handling
  • Automated customer response writing

Alga's Use Cases

  • #1 Generate intelligent ticket titles
  • #2 Get ticket summaries instantly
  • #3 Efficient ticket categorization
  • #4 Receive real-time advice for ticket handling
  • #5 Instant automated customer response writing

FAQ from Alga

What platforms does Alga support?
Alga works on any Windows, Mac, or Linux computer running Chrome and also supports on-prem ConnectWise users.

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